The purpose of this policy is to explain how Log Cabin Holidays collects, protects, and uses personal data. Log Cabin Holidays is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does Log Cabin Holidays Collect?
Log Cabin Holidays needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Log Cabin Holidays also has access to personal data that is generated over the Network utilised by Log Cabin Holidays services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Log Cabin Holidays may also collect financial information about Log Cabin Holidays customers and end users from third parties to enable Log Cabin Holidays to assess its risks in granting credit terms and contact information about organisations Log Cabin Holidays considers may be interested in Log Cabin Holidays products and services.
3. How Does Log Cabin Holidays Obtain Personal Data?
Log Cabin Holidays obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Log Cabin Holidays website); from third party list brokers; from resellers who pass on personal data to Log Cabin Holidays about end users; and directly from the Network utilised by Log Cabin Holidays services.
4. How Does Log Cabin Holidays Use The Personal Data It Holds?
4.1 Providing and Improving the Log Cabin Holidays Service
Most of Log Cabin Holidays’ use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Log Cabin Holidays may also use personal data to improve on the level and type of service Log Cabin Holidays offers to its customers. As part of this interest in improving the service provided Log Cabin Holidays may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Log Cabin Holidays may from time to time inform its customers, end users and potential customers about Log Cabin Holidays and Log Cabin Holidays affiliate products and services and other information Log Cabin Holidays feels may be of interest.
Customers and other recipients of information from Log Cabin Holidays may indicate at the time they first place an order with Log Cabin Holidays whether or not they wish to receive such information or at any later time by simply contacting Log Cabin Holidays as indicated in paragraph 9 below.
5. To Whom Does Log Cabin Holidays Disclose Personal Data?
As a general rule, Log Cabin Holidays does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Log Cabin Holidays is under an obligation by law to disclose personal data or where Log Cabin Holidays has contracted with third parties to assist in providing services to Log Cabin Holidays customers such as for delivery, installation and systems support services.
6. How Does Log Cabin Holidays Protect the Personal Data it Holds?
Log Cabin Holidays takes customer confidentiality and security very seriously. Log Cabin Holidays has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Log Cabin Holidays. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Log Cabin Holidays will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
7. Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Log Cabin Holidays specific rights to access and rectify personal data held about them. These include the right to:
obtain from Log Cabin Holidays, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
request the deletion or rectification of personal data which is inaccurate; and
as explained in paragraph 4.2 above to object to any unsolicited information sent by Log Cabin Holidays regarding promotions or new products and services.
8. Contact Details
If any individual wishes to contact Log Cabin Holidays regarding the personal data held about them or has any other question about Log Cabin Holidays’ data privacy procedures, they should direct an email to firstname.lastname@example.org or send a letter to Athelington Hall, Horham, Eye, Suffolk, IP21 5EJ.
9. Policy Updates
As part of Log Cabin Holidays’ commitment to compliance with data privacy requirements, and to reflect changes in Log Cabin Holidays’ operating procedures, Log Cabin Holidays may update the terms of this policy from time to time and will post the revised policy on this page.
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